Illegal Activity
none
Blackmail
none
Date
2019-02-28
Document Type
Service Request/Email Chain
Model
gemini-2.0-flash-001
Processed
2026-02-07T18:44
Summary
This document is a service request and email chain regarding a crashed RAID system at FBOP MCC New York. Jeff McKenzie from SigNet Technologies requests documentation and support from Qognify to rebuild the RAID, and Derek Barr provides basic steps for the process.
Metadata
- Subject
- Raid just crashed
- Sender
- Jeffrey McKenzie
- Recipients
- Support@qognify.com, Support
- Document ID
- Service Request #22855
- Date
- 2019-02-28
Relationships 4
| Entity 1 | Relationship | Entity 2 | Description |
|---|---|---|---|
| Jeff McKenzie | Employment | SigNet Technologies | Jeff McKenzie is a Senior Customer Support Technician at SigNet Technologies. |
| SigNet Technologies | Subsidiary/Division | C convergint Federal Solutions | SigNet Technologies is part of Convergint Federal Solutions. |
| FBOP MCC New York | Customer | SigNet Technologies | FBOP MCC New York is a customer of SigNet Technologies. |
| Jeff McKenzie | Technical Support | Derek Barr | Jeff McKenzie requests technical support from Derek Barr at Qognify. |
Notable Quotes 2
Raid needs rebuilt. I need any documentation that you may have pertaining to rebuilding the raid from the front LCD.
Set the raid level to none, and save. It will restarted with all drives being '4.1:(Replace any faulty drives) 2. Set the raid level to 5 and save. It will restart and being an initialization.
Raw Analysis JSON
click to expand
Themes
Technical supportCommunications/correspondence
Organizations 5
FBOP MCC New YorkSigNet TechnologiesC convergint Federal SolutionsQognifyFederal Bureau of Prisons
Locations 9
150 PARK ROW, NEW YORK, NY 1000712300 Kiln Ct Suite E, Beltsville, MD 20705USAUKIsraelFrancaGermanyHong KongChina
Text Analysis
- Tone
- Professional
- Purpose
- To request and provide technical support for a crashed RAID system at FBOP MCC New York.
- Significance
- Illustrates the process of troubleshooting and resolving a technical issue for a government client.
File Info
- File Name
- EFTA00064592.txt
- Dataset
- dataset_9
- Type
- Text
- Model
- gemini-2.0-flash-001
- Processed
- 2026-02-07T18:44:25.025747
- DOJ Source
- View on DOJ